Contact Info
- +1 (719) 600 3759
- +92 334 655 4620
- info@grsus.com
- 40 Wall Street, The Trump Building, 29th floor New York, NY 10005, USA
- 1st Floor Civic Center, Moon Market Faisal Town Lahore, Pakistan
We provide a Cloud Call Center Solution for Small and Medium Businesses in USA and Canada, using innovative cloud technology and professional call center equipment of trusted manufacterers: Polycom, Cisco, Fortinet. Get more sales and reduce your company expenses by up to 65%.
Receive even more incoming calls from customers
Grow faster, ahead of competitors and control your progress
Improve customer communications and feedback
Focus on improving your product name, reputation and marketing
Sell even more through your own call center
Implement AI technology for call centers
Efficiency of your business in sales and customer service
We provide remote contact center services, recruitment, and training of operators for your remote contact center. We are ready to provide hundreds of professional contact center operators for communication with your customers. Together with the contact center operators, we are ready to provide you all the necessary telecommunications equipment and software for your remote contact center to operate smoothly.
We are ready to provide you with any number of trained customer service employees for support center work who will answer calls and vet questions from customers regarding your products and services. For the smooth operation of your call center, we are ready to provide you with high-performance telecommunication equipment and software. Make the support of your customers easy and enjoyable for them, using our unique remote call answering service.
Today, a new high-tech remote call center service is available to you for integrated work with your target customer audience. Receive calls online, carry out marketing and advertising campaigns to inform potential buyers, telesales and communicate with your customers directly without intermediaries. Our operators service your customers and receive calls remotely. We work as telemarketing and telesales services for your products and goods through outbound & inbound calls and communication with your customers. Attracting new leads by our call center specialists and your remote sales department… Our integrated outsourcing call-center solution takes over routine operational processes and customer communication procedures.
A virtual call center is a cost-efficient way of providing great support for a global customer base. Business operations will become much simpler and faster with our virtual call center service. We provide you with dedicated phone numbers for customer service employees of the company. We connect and configure telecommunications equipment- phones, headphones, software, and an online platform for managing your virtual call center.
The best cloud call center solutions from Global Resource Services allow you to easily set up and run your very own inexpensive call center. Our cloud-based call center solution includes a telecommunications platform with customization of phone numbers, telecommunications, and online technical support by our telecommunications engineers. Deliver amazing customer experiences by combining next-generation cloud-based call center technology with the leading customer platform. Cloud call center solutions have built-in call flow control, queues, IVRs, and all modern VOIP features. The operator’s panel allows them to retrieve information from local or third party databases for every call in real-time. Create your cloud call center to automate and control all communications with your customers. Our proprietary telecommunications platform allows you to maintain a high-quality cloud-based call center and handle unlimited amounts of phone calls, SMS, emails, or chats per day.
Our call center workflow will help you automate the work processes of your current office workers and even connect and set up a new phone line and get those additional possibilities. Increase employee productivity using our tools for just the cost of 3 cups of coffee, and your profitability will be boosted simply and efficiently.
Have any Question? Ask us anything, we’d love to answer!
