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Operational since 2015, Global Resource Services (GRS) is an offshore and BPO company based in Pakistan. We pioneered a new way of offshoring in a way that setting up an overseas division of your company and getting a local specialist to handle your workload is easier than ever before. Also, our focus is on cost-effectiveness and operational efficiency if you need to set up a remote team in Pakistan. Most of our
clientele is in the United States of America, but that does not stop us from being a partner organization throughout the Globe, A recent focus on the global Region, GRS has the idea of reaching to potential clients so that we can scale together to meet the demands of this modern business era.
We will promptly provide you with remote employees and configure the necessary software for their work. In addition, we will perform cyber protection of remote connections and optimize your telecommunication structure. If necessary, we will offer additional remote specialists working for our team or organize a remote team of new specialists to perform the necessary tasks.
Each of our remote employees is provided with a cloud on PBX platform, connected with VoIP desktop phone stations, that offers unlimited features, like good voice quality and accurate call reporting for business needs, and extended telecommunication features list from IVR customizations to AI implementation.
We offer you various options for cooperation and services that have a comprehensive and flexible solution optimized for your conditions. Our company has developed its own remote employee resources management model to provide an excellent final result.
We provide turnkey business solutions for any business based on remote employees and dedicated remote teams. This is the right way to improve the efficiency of your company and get the business processes optimized.
Our Advantages
8 Years of Experience in Outsourcing
Extensive Experience in Various Industries
120+ Employees
Own Telecommunication System for Work
Turnkey Personnel Outsourcing Services
2 Offices
We include phone expenses into the price because of our telecom platform. We help to set up all the phone configurations. Upon request, we develop and implement to your business any complex telecommunication solution.
Our Virtual Employees do not share working time with other projects, work devotedly for your company, and perform the same duties as office workers.
Outsourcing benefits – no vacations, taxes, insurance, retirement benefits, office expenses.
We are a professional telecommunication company capable of implementing any complex telecom or digital solution to your business.
Each operator’s equipment and working station runs on a proprietary cloud-based platform and constituent elements from our professional partners – the world’s network and digital security leaders.
For 24/7 service, we use a specific schedule model that includes a team of operators covering the shift for at least 8 hours per day. In addition, we always assign one extra person for urgent cases and support with no effect on the total hours and price. And from our side, there will be a project coordinator responsible for communication about general inquiries during the working process.
We give you the unique opportunity to be better than your competitors and earn more with our innovative services for business.
Our expert team is ready to help you 24/7 to keep you on the road.
I’ve had previous experience with remote teams. GRS has a completely new approach to call center services, nice price, and I freed up time for other projects.
Guys, your remote staff works great. Best of all without direct supervision! I wish I’d met you a couple of years ago. Great technical support and operators.
The team provides a lot of transparency. Nothing is hidden, reports are crystal clear, and the results are amazing. Easy to work with!
The team is doing very well. We are extremely pleased.
I own a business in LA. This company track all deliveries and provide customer support in 4 different languages. Always in-time, they are monitoring technical processes, marketing, bookkeeping and other sides of the company. Good choice to move your office jobs to a virtual area with GRS Co – it’s an effective decision
I’m very happy to cooperate with GRS, their help desk support is properly organized, the team are graduated specialists. They cover a wide area of duties in my company, and results are excellent.
They were extremely helpful to my business with marketing and communication. Although it was so hard to work with such a ” young” company as mine, they did maximum to solve all our problems!
Teamwork begins by building trust. Our qualified team members are ready to serve you with their best.
Chief Executive Officer
Chief Financial Officer
Head of Business Development
Marketing Ex.
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